Last Updated: 4/1/24

At American USA Transfers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including airport transfers, tours, and yacht charters in the Quintana Roo region (Cancún, Riviera Maya, and surrounding areas).

By using our website, booking our services, or providing your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, flight information, and accommodation details.

Booking Details: Pickup/drop-off locations, service preferences, and special requests.

Technical Data: IP address, browser type, device information, and cookies (see Section 5).

Communications: Records of customer service interactions, feedback, and survey responses.

2. How We Use Your Information
We use your data for the following purposes:

To process and manage your transportation, tours, and yacht charter bookings.

To communicate booking confirmations, updates, and service-related notices.

To improve our services, website functionality, and customer experience.

To process payments and prevent fraud.

To send promotional offers (only with your consent; you may opt out anytime).

To comply with legal obligations and resolve disputes.

3. Sharing Your Information
We may share your data with:

Third-party transport providers (for airport transfers and tours).

Yacht operators and tour partners (for yacht charters and excursions).

Payment processors to complete transactions securely.

Legal authorities if required by law (e.g., court orders, tax compliance).

We do not sell or rent your personal information to unrelated third parties for marketing purposes.

4. Data Security
We implement industry-standard security measures to protect your data, including encryption (SSL) for online transactions and restricted access to sensitive information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices
Depending on applicable laws, you may:

Access, correct, or delete your personal data.

Opt out of marketing communications.

Withdraw consent (where applicable).

To exercise these rights, contact us.

7. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

8. Contact Us
For questions about this Privacy Policy or your data, please contact:

American USA Transfers directly.
 

By using our services, you acknowledge that you have read and agree to this Privacy Policy.

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Thank you for trusting USA Transfers with your travel needs in Mexico!